Frequently Asked Questions

Most residential solar installations are completed within 1-3 days. The process includes site assessment, system design, obtaining necessary permits, installation, and final inspection. The entire process from initial consultation to system activation typically takes 2-6 weeks depending on local council requirements and weather conditions.

Yes, solar panels do work on cloudy days, though at reduced efficiency. Modern solar panels can still produce 10-25% of their rated capacity on overcast days. The amount of electricity generated depends on the density of cloud cover. Even in areas with frequent cloud cover, solar panels can still significantly reduce your electricity bills.

Solar panels require minimal maintenance. We recommend:

• Periodic cleaning (1-2 times per year) to remove dust, leaves, and bird droppings
• Visual inspection for any damage or shading issues
• Monitoring system performance through your inverter or monitoring app
• Professional inspection every 5 years to check connections and mounting

Most quality solar panels come with 25-year performance warranties.

Yes, in most cases you can add battery storage to an existing solar system. The complexity depends on your current inverter setup. With a standard string inverter, you may need to add a hybrid inverter or a battery-specific inverter. If you have microinverters, you can typically add AC-coupled battery storage. We can assess your current system and recommend the best approach for adding battery storage.

Backup duration depends on your battery capacity and what appliances you're running. A typical 10-13 kWh battery can power essential loads (lights, fridge, internet) for 12-24 hours. With careful energy management, you could extend this to 2-3 days. Larger battery systems or multiple batteries can provide more backup capacity. During an extended outage, your solar panels can recharge the batteries during daylight hours if the system is designed for island operation.

Yes, it's possible to install EV chargers in apartments and rental properties, though it requires permission from the property owner or body corporate. We offer solutions specifically designed for multi-unit dwellings, including load management systems that distribute available power efficiently among multiple chargers without overloading the building's electrical system.

Absolutely! Integrating solar power with EV charging is an excellent way to reduce charging costs and environmental impact. We offer smart charging solutions that can prioritize solar energy when available, automatically adjusting charging rates based on solar production. With battery storage, you can even charge your EV with solar energy at night, maximizing your use of clean, renewable power.

Yes, we offer several financing options to make renewable energy more accessible:

• Payment plans with flexible terms
• Green loans through our partner financial institutions
• Lease-to-own options for qualifying customers
• Assistance with accessing government rebates and incentives

Contact us to discuss which financing option might work best for your situation.

We provide comprehensive warranty coverage for all our installations:

• Product warranties from manufacturers (typically 10-25 years)
• 5-year workmanship warranty on all installations
• Performance guarantees for system output
• Ongoing support and maintenance services

All warranties are detailed in your installation contract, and we provide full documentation for all components.