2. Categories of Cookies We Use
We classify the cookies and local storage items on our website into four key functional groups:
A. Strictly Necessary & Technical Cookies
These cookies are essential for the operation of fxsolar.com.au. They enable core functions such as responsive layout detection (desktop vs mobile hamburger menu), secure form submissions, and CDN asset caching. Without these cookies, basic page services cannot function properly.
B. Functional & Preference Cookies
These cookies allow our website to remember choices you make (such as preserving selected solar system categories or keeping your contact form draft active if you switch between pages). They provide a seamless, personalised browsing session.
C. Performance & Analytics Cookies
These cookies collect aggregated, non-personally identifiable metrics about how visitors interact with our pages — such as which solar guides (e.g. residential vs commercial solar) are visited most frequently, average page load speeds, and error rates. This helps us optimize site performance and resolve bugs promptly.
D. Security & Anti-Spam Cookies
Security cookies protect our quote submission forms against automated malicious bot attacks, CSRF attempts, and fraudulent spam enquiries.
3. Summary of Cookies Used on fxsolar.com.au
The table below provides details on the primary cookies and local storage tokens utilised on our website:
| Cookie / Token | Category | Purpose & Description | Lifespan |
|---|---|---|---|
| fx_session_state | Strictly Necessary | Maintains active navigation state, active tab highlighting, and mobile menu status. | Session (closes with browser) |
| fx_nav_pref | Functional | Stores user layout preference and ensures smooth navigation transitions across pages. | 30 Days |
| fx_csrf_token | Security | Protects the quote enquiry form against Cross-Site Request Forgery (CSRF) attacks. | Session |
| _ga / _gid (Optional) | Analytics | Aggregated anonymous visitor traffic and bounce rate analysis. Contains no personal contact data. | 24 Hours – 2 Years |
4. Third-Party Services & Interactive Content
Certain interactive elements on our website may interact with trusted third-party providers:
- Google Maps Embeds: Embedded on our [contact.html](file:///e:/%E5%81%9A%E7%BD%91%E7%AB%99/34/34/contact.html) page to help clients locate our Willawong workshop and office (Tenancy 4/430 Sherbrooke Rd, Willawong QLD 4110). Google Maps may set essential session cookies for map rendering and tile caching.
- Local Boxicons & Font Assets: To ensure fast loading and complete privacy, all iconography and CSS styling assets are self-hosted locally on our server, eliminating third-party tracking from external font registries.
- Solar Inverter Portals: When clients log in to third-party monitoring apps (such as Sungrow iSolarCloud, Fronius Solar.web, or Tesla Powerwall), those independent platforms operate under their respective privacy and cookie policies.
5. What We Do NOT Do
Our Privacy Guarantee: FX Solar does not use invasive third-party cross-site tracking cookies, do not install social media tracking pixels, and do not sell or distribute browsing data to ad brokers or data resellers.
6. How to Control & Disable Cookies
You have the full right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or alert you when a cookie is being set.
If you choose to reject cookies, you will still have full, unrestricted access to all informative solar guides, product specifications, warranties, and contact details on fxsolar.com.au.
7. Browser Configuration Instructions
To adjust cookie settings across popular web browsers, follow the official guides below:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data.
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
- Apple Safari (Mac/iOS): Preferences > Privacy > Manage Website Data / Block All Cookies.
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies.
8. Questions & Support
If you have any questions regarding our Cookie Policy or data practices, please reach out to our team:
FX Solar Support Team
Tenancy 4/430 Sherbrooke Rd, Willawong QLD 4110, Australia
Phone: 07 3497 6565
Email: contact@fxsolar.com.au
Website: https://fxsolar.com.au